Privacy Policy

Last updated: August 23, 2025

Introduction

Welcome to GenEdu privacy policy. Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our education institution management software. By accessing or using the Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our Service:

a. Information You Provide to Us

Account Information: Name, email address, phone number, and password.

Institution Information: School name, address, and contact details.

Student Data: Names, grades, attendance records, and fee details, as entered by the institution.

2. How We Use Your Information

We use your information to:

1. Provide, maintain, and improve our Service.

2. Facilitate communication between institutions, staff, students, and parents.

3. Enhance user experience through personalization and analytics.

4. Ensure compliance with legal obligations.

3. Sharing of Information

We do not sell or rent your information. However, we may share your data with:

Service Providers: For tasks like hosting, analytics, and customer support.

Authorized Users: Institution administrators, staff, and parents with permission to access relevant data.

Compliance Purposes: To comply with legal requirements, enforce our terms, or protect our rights.

4. Data Security

We implement advanced security measures to protect your data, including:

1. Encryption of sensitive information.

2. Secure storage of data on cloud servers.

3. Regular security audits and updates.

However, no system is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your data for as long as it is necessary to provide the Service or as required by law. Upon request, we can delete or anonymize your data, subject to applicable legal requirements.

6. Your Rights

1. You have the right to:

2. Access and review your data.

3. Request correction or deletion of inaccurate or incomplete data.

4. Withdraw consent for data processing where applicable.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Your continued use of the Service after changes constitute your acceptance of the updated Privacy Policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us.

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